Daniel Stecher

Airline operations: What should replace the legacy systems?

As was explored in the previous blog post in the series, obsolete legacy systems are usually the result of a dangerously myopic IT strategy. Overcoming the heavy cost implications of migrating away from legacy systems could begin with looking at a cloud based approach. But that is only the first piece of the entire structure; it is critical for the new age platform to recognize and have the capacity to enable certain principles that are inherent for the business practices we can foresee for the next generation. BBC Capital recently published an analysis of such decisions [to persist with legac...
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Daniel Stecher

Legacy systems: Why do we still tolerate them in airline ops?

It is estimated that airline disruptions cause losses of $60 billion each year on a global scale. As per the latest Air Travel Consumer Report published by the United States Office of Aviation Enforcement and Proceedings, over 20% of all flights in all US airports experienced delays in the time period covered (May 2018). A good 7% of these are attributed to late arriving aircraft, while another 5% are due to factors which are within the airline's control. But apart from the compelling statistics, real world examples continue to showcase the importance of investing in a reliable operations mana...
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Daniel Stecher

Airline crew shortages: Key reasons and the solution - Part 2

While there is quite some consensus on what constitutes the ideal airline operations management platform – one that is capable of reducing/eliminating the airline's crew rostering issues, there is greater diversity in what the current platforms on the market are offering. It makes sense therefore to list down what may be considered as ideal for airline operations management. Click here for a recap of the key reasons for airline crew shortages So here are the key enabling features of the ideal platform:  1.  Situational Awareness Window ​ This is a new operational paradigm whereby Ope...
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Daniel Stecher

Airline crew shortages: Key reasons and the solution - Part 1

When passengers complain to airline staff about delays to their flight, they don't realize the irony of the situation. A crew member in full uniform, who is seemingly on active duty and apparently ready to fly, in some cases is not getting paid for their time until the doors close and the aircraft taxis out from the gate. For many crew their effective paid duty period ends once the flight is parked at the gate at the destination airport and the doors are open for the passengers to disembark. Sometimes an airline crew is part of the reason for delay/cancellation of a flight – such as when they ...
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Daniel Stecher

Managing weather-driven disruptions to airline operations

Force Majeure – an act of God or a natural calamity which is beyond the control of mankind – is considered a valid reason in the airline industry for delay or cancellation of flights. Any other reason may result in massive losses, heavy penalties (based on the specific contract clauses) and damage to customer goodwill in a heavily competitive industry. Can your airline afford a long downtime in business, especially if the disruption stems from human error or technical failures? Read more: Hurdles in modernization of airline operations management Some parts of the Indian subcontinent – one of t...
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