Behind every parcel delivery is an extraordinary story of people, technology, and partnerships

Behind every parcel delivery is an extraordinary story of people, technology, and partnerships
Last year, FedEx Express flew more than 6.5 million parcels, daily, across more than 650 airports in 220+ countries and territories. That's a massive logistical accomplishment that would have been impossible without committed people, cutting-edge technology, and solid partnerships. The complexity behind managing a global network of this scale, comprised of 680+ aircrafts and 4,500 pilots, can't be understated. Each aircraft has specific crew needs, such as the number of crew required to operate a flight and specialized training. Each route also has different crew requirements depending on flig...
Read More

Even the most experienced airline operations controller can miss tell-tale signs of an ongoing disruption

Even the most experienced airline operations controller can miss tell-tale signs of an ongoing disruption
Disruptions and irregular operations probably happened more often than airlines would have liked prior to the pandemic. But disruption management suddenly became the norm, rather than the exception, once COVID-19 struck. "Time is money" and there are few instances when the saying rings louder than in airline operations. Every Aircraft, Crew, Maintenance, and Insurance (ACMI) minute costs US$100-120 on average, highlighting the importance of dealing with irregular operations swiftly in an environment already characterized by thin margins. In "normal" circumstances, industry sources estimate tha...
Read More

Getting the most out of optimizers for airline crew planning, operational efficiency, and cost reduction

Getting the most out optimizers for airline crew planning, operational efficiency, and cost reduction
Optimizers are every strategist's best friend when it comes to operational planning. For crew planning, optimizers help us make data-driven decisions by analyzing how different scenarios impact operational efficiency and costs. Optimizers help assess business performance over short, medium, and long-term horizons. The end objective is to establish concrete plans that address airline business needs and optimize efficiency and costs while adhering to strict industry regulations. But to optimize airline operations, we need to conduct a situational assessment first to establish the right prioritie...
Read More

How a new approach to airline crew tracking helps optimize costs

How a new approach to airline crew tracking helps optimize costs
With the advent of Low-Cost Carriers, new business models emerged that fundamentally changed the way airlines operate. Increased pressure on cost reduction and optimized spending is now firmly on the agenda. Yet, a fine line exists between controlling costs and delivering quality service that drives customer satisfaction. Crew management sits between both. In our recent "Applying scenario-based planning in airline operations for crew pairing optimization"white paper, we looked at how "what-if" models help build cost-effective pairing. So let´s dig a little deeper into optimized spending during...
Read More

How the pandemic transformed the airline operations and crew scheduling workplace

Airline Operation Control Center
If, during the pre-Covid times, passengers were taken on a guided tour of an airline's Operations Control Center (OCC), they would have seen rows and rows of computers and operations specialists, handling huge data banks. The OCCs ensure seamless communication and collaborative decision making between multiple stakeholders for an airline's entire flight operations covering flight tracking and crew scheduling, maintenance planning and dispatch. The OCCs provide centralized real-time operational control, helping the airlines overcome data integration challenges and avoid the bottlenecks in the e...
Read More