Corporate Blog

The real wins in FIFO logistics: Where AI value actually shows up

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AI's value isn't just about flashy use cases. It's also about overcoming everyday friction points that haven't been solved yet. In frontline logistics, the biggest returns don't just come from the headline-grabbing, fully autonomous systems everyone talks about. They come from the unglamorous, tightly constrained problems that quietly drain planner hours, inflate cost, and wear down the people being moved. For operators, planners, and logistics leaders across offshore energy, mining, and remote-workforce operations, there are common, recurring challenges ripe for AI to resolve. Three stand out...

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Two strategies for cruise line CIOs to reduce OpEx

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Every cruise line CIO is now grappling with the same board mandate: expand margin. The trouble is that the instinct to cut usually lands in the wrong place. Cruise lines operate one of the most capital-intensive guest experiences in travel. A modern ship is a floating hotel, restaurant, casino, and entertainment venue in one vessel that can cost upwards of $2 billion to build. But the spend that actually creates the guest experience (onboard staffing, food and beverage, entertainment, itinerary design) is exactly what cruise lines cannot compromise on. Cut there, and you erode the very thing g...

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From dynamic pricing to dynamic offers: Air cargo's next frontier

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By adapting rates automatically to a range of factors, dynamic pricing improved commercial agility and enabled revenue teams to optimize yields. This was a valuable first step to aligning revenue with market conditions, value, and customer needs. But, as customer expectations evolve and operational complexity increases, is price optimization alone enough to maximize revenue? Revenue management's next evolution in air cargo will be defined by the ability to create intelligent, customer-centric offers that combine pricing, capacity, service commitments, and operational confidence into a single c...

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Your hotel's tech stack was designed for transactions. The next one needs to make decisions

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AI has arrived in hospitality, and the industry is actively working out how to adopt and apply it. The ambition is broad, from automated rate decisions to fully autonomous commercial agents. But there's a structural question that will determine how successful AI adoption will be: is the hotel technology stack ready for AI to make joined-up commercial decisions? Most hotel systems were built to process specific process areas, so they're not designed to support the kind of complex cross-domain decisions that agentic AI needs to make. This fragmented systems landscape means considerable resources...

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My Travel Notes - Emmanuel Guillaume, Senior Director, Strategic Accounts, IBS Software

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Insider travel tips and recommendations from aviation executive Emmanuel's journal In this edition of 'My Travel Notes', Paris-based colleague, Emmanuel Guillaume reflects on his travels, sharing the experiences and offering tips from his years of global travel.  Tell us about your travel playlist During high-stress travel disruptions, I turn to the smooth, heartfelt vocals of Teddy Swims and the melodic pop-rock ballads of Jean-Jacques Goldman for their calming vibe.  Which airport always impresses you and why? Singapore's Changi Airport stands out. Just 30 minutes fr...

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