Corporate Blog

Turbocharge your crew-scheduling logistics, in three steps


Industries such as oil and gas, cruise tourism, mining and shipbuilding may, at first glance, seem like strange bedfellows. But they all have one thing in common: they rely on complex, shift patterns of workers travelling to and living on-site, to keep their operations running around the clock. All these sectors are under pressure to manage costs, improve productivity and cut emissions associated with travel to and from the site. They also face labor shortages. And one of the best ways to attract and retain staff is by improving the employee experience through faster and easier transit to and ...

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Rethinking loyalty in hospitality: Three simple questions for big returns


Tricky yet exciting times lie ahead for the hospitality industry. Business travel has yet to rebound to its pre-pandemic levels, while leisure travel is booming. Customer profiles are also evolving, and their expectations are higher than ever. In this dynamic landscape, traditional loyalty programs centered around room upgrades and exclusive amenities are no longer enough for an increasingly digitally native collective. As hotel chains compete to attract customers through their direct channels, reimagining their loyalty program value propositions is essential to appeal to a changing and increa...

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Innovation & Me, Priyod Chandran, Principal Product Consultant CDx, IBS Software


Innovation is at the core of IBS Software and fundamental to our vision and mission. In this blog series, we hear from colleagues on how they personally engage with the topic of innovation.  What do you enjoy about your role in innovation? It allows me to stay at the forefront of technological advancements, drive change, and create value. I find it immensely satisfying to be able to leverage my creativity, technical expertise and develop innovative solutions that can positively impact the industry. Where do you think is the greatest scope for innovation in the airport sector? The online e...

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Transforming Lufthansa Cargo's airmail handling through digital innovation


Lufthansa Cargo's "Go Digital" strategic initiative was established to digitally transform the documentary processes and operations to boost supply chain performance and enabling continuous innovation for our customers, and partners. A historic milestone was the achievement of a 100% share of electronic airway bills (eAWB) in August 2022. Our longstanding partnership with IBS Software has allowed us to achieve several additional strategic milestones on our digital transformation journey, the latest being the roll-out of iCargo Mail Handling across almost 100 stations. With the solution now imp...

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Innovation & Me - Madhu V Nair, Head Of Product Management & Strategy, iFly Staff, IBS Software


Madhu Nair shares his perspectives on innovation and outlines the greatest potential for change in the staff travel sector. What does innovation mean to you? The ability to dream big coupled with an attitude and a will to bring those dreams to life. How do you practice an 'innovation mindset' at work? By encouraging the team to have a 30,000 ft view and look beyond the limitations, to see the possibilities. We then bring incremental levels of improvement in process, functionality, and usability; over time, it rolls up to a substantial impact. What do you enjoy about innovation? Although softwa...

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