Daniel Stecher

Cost of disruption: Can your airline afford a pilots' boycott?

Google the term "pilot strike" and you can witness a virtual bloodbath on your screen! Of course, no real blood is involved, but the numbers represent a significant amount of money that is bleeding from the affected airline's coffers on account of disruptions to their service. If you are in charge of an airline's P&L, or some key part of operations involving human staff, you should probably ask yourself – Are you fully aware of the impact such a strike (or other disruptive event) could have on your airline? Can your airline survive such a hit? Disruption: What's at stake for an airline? ​ ...
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Ashok Rajan

3 focus areas for air cargo to empower e-commerce - Part 2

​In the previous part of this blog post series, we had considered the symbiotic relationship between air cargo and e-commerce. A key observation was that instead of pushing for full consolidation, the more practical solution should involve a significant effort invested in creating highly customized cargo products that enable e-commerce companies to improve the value proposition they provide to their customers. The first focus area had also been explored. Here we continue with the rest of the focus areas which will help air cargo to align better with e-commerce players and their requiremen...
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Ashok Rajan

3 focus areas for air cargo to empower e-commerce - Part 1

The phrase "brick and mortar" is a retronym to imply a physical entity in a landscape that is slowly being taken over by its digital variant – the most prominent example being a retail store in a world that is embracing e-commerce. At the risk of oversimplification, the electronic model is favourable for sellers who can cut off intermediaries as well as save investment in showroom space and other sales display related costs, while the end customers appreciate the fact that these savings are typically passed on to them through slashed prices! The key lies in the logistics of getting the purchas...
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Asish Koshy

The case for a next generation enabler for the travel industry

​ " I have the advantage of knowing your habits, my dear Watson," said he . "When your round is a short one you walk, and when it is a long one you use a hansom. As I perceive that your boots, although used, are by no means dirty, I cannot doubt that you are at present busy enough to justify the hansom ." " Excellent! " I cried. " Elementary, " said he. Thus goes the conversation between the legendary Sherlock Holmes and Dr Watson in " The Adventure of the Crooked Man ". After having been in the travel industry for close to two decades and having interacted with several leading travel companie...
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Daniel Stecher

Hurdles in modernization of airline operations management

My airline can spend more than $200 million every year on disruptions due to lack of operational efficiency The global airline industry can afford to write off $25 billion p.a, of which at least 50% can be easily saved! I can forgive my current OCC tools for their inefficiency. I don't care about customer service! by Author If you agree with the three statements above, then please feel free to stop reading this blog post right now. We understand that we are not providing you much value by saving the operational losses, compensation (EU261) costs, rescheduling expenses, etc....
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