Hospitality

The beauty of simplicity on the road to increasing hotel TRevPAR

The beauty of simplicity on the road to increasing hotel TRevPAR

While there are optimistic signs that the travel industry is beginning to recover from the pandemic, growth varies greatly between regions and is still expected to take a couple of years to reach 2019 levels. In this volatile environment, competition is fierce to tap into limited traffic levels. And with so many hotel properties around the world, hospitality is no exception. As in other areas of the travel industry, the leisure segment is driving recovery with corporate travel still lagging behind, and expected to do so for some time. Yet, there is pent up demand for travel which is proving to...

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Why technology is the hospitality industry’s best ally

Why technology is the hospitality industry’s best ally

Covid 19 has undoubtedly created far-reaching consequences for the global economy; as we adapt and learn to navigate the 'new normal', the hospitality industry needs to look upon technology as a partner. It's a powerful ally in assessing what is working and helping the sector to become more agile, progressing towards recovery and importantly, business continuity. We've highlighted four areas in this video where technology can play a vital role in driving the hospitality industry back to recovery: managing the safety and health of customers and staff; optimising current costs; finding additiona...

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Taking Inventory of your Analytics

Taking Inventory of your Analytics

We at IBS Software spend a great deal of time speaking with our hotel partners about their needs. We help them with distribution, marketing, operations - all critical areas of their business. A common thread that runs through many of these conversations is that the various departments often feel they don't have the visibility they need, to do their jobs as effectively as they would like. Hotel operations are awash in data and daily reports. They are inundated with new tools for collecting data and new platforms to present the data. Most of them present data after the fact, when it's too l...

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5 Major Differentiators for Resort Booking Engines

5 Major Differentiators for Resort Booking Engines

There is a very natural tendency for technologists (people who work in the development of technology solutions, software development, product management, etc.) to think their solutions apply to most or even all use cases. Those who have been in the game long enough understand that there are subtle and not-so-subtle ways in which an IT solution that is perfect for one business may not meet the needs of a similar business. This is certainly the case for hospitality solutions for hotels that run the gamut from chain hotels in small towns to country inns to mega gaming properties, to beach resorts...

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The Hotel Groups Technology Deficit

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It's not hyperbole to say that hotel groups technology has not gotten the love it deserves. Obviously, the percentage of group business varies widely, depending on the type of hotel property. But overall, the groups business represents anywhere from 10-50% of a hotel's bookings, and the level of automation and enhanced sales capability in the groups space does not reflect that reality. Both technology providers and IT budgets fall short in their recognition of the importance of group sales as a differentiator for a hotel's business. That's why we refer to it here as a "technology deficit"...

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