Point of View

When regulatory and union agreements change, the real burden on airlines is not the rule itself. It is the grueling process of translating that rule into working, tested software.  Airlines, like most organizations, operate in a continuous state of change and innovation. Every few years, the aviation industry undergoes a fresh wave of regulatory reform or collective bargaining. A regulator tightens fatigue rules. A pilot union ratifies new duty-time provisions. A government mandate reshapes how rest periods are calculated. For passengers, crew, and policymakers, these changes are measured...

Airlines face an increasingly complex operational environment. Rising demand is colliding with labor shortages and infrastructure bottlenecks to make it harder than ever for airlines to hit all their performance, cost and customer-satisfaction goals. Julian Fish, IBS Software Senior Vice President & Head of Aviation Operations Solutions, who has led multiple digital transformations, is in conversation with Andrew Spillane, an over thirty-year veteran of airline operations at British Airways and Virgin Atlantic and a change-management specialist, about the role of single-source platfor...

Discover how warehouse automation can help airlines and ground handlers eliminate bottlenecks, cut overhead costs and help in improving the market share by offering better services. Air-freight demand is growing by 8% a year [1], twice as fast as IATA's 20-year growth forecast [2]. But that doesn't mean air-freight companies can sit back, relax and rely on the good times to come to them. There are challenges that could stop the businesses from benefiting from this boom, unless tools that are capable and scalable to support the growing requirements are identified and deployed. Capacity constrai...

Industries such as oil and gas, cruise tourism, mining and shipbuilding may, at first glance, seem like strange bedfellows. But they all have one thing in common: they rely on complex, shift patterns of workers travelling to and living on-site, to keep their operations running around the clock. All these sectors are under pressure to manage costs, improve productivity and cut emissions associated with travel to and from the site. They also face labor shortages. And one of the best ways to attract and retain staff is by improving the employee experience through faster and easier transit to and ...

Every minute a plane is delayed costs the operator between $75 - $100 [1]. The Bureau of Transportation Statistics (BTS) recorded that US airlines accumulated more than hundred million minutes of delay every year [2]. Those 100 million lost minutes cost airlines almost 10 billion dollars annually. And when you factor in the ripple effect of disruption to passengers and downstream businesses, the cost rises sharply. The total cost of delayed flights to the US economy was up to $34 billion [3]. Commercial aviation generates 5% of US GDP [4].Every day, US airlines carry almost three million passe...