Point of View

Revenue Management is considered the backbone of the aviation industry. Predicting the right demand, timing, and pricing are responsibilities of the revenue management system. Technology has brought radical changes in the way revenue is realized by the airline industry. However, technology has a lot more to offer compared to what is being implemented. In this blog, Kelwin Kuriachan, Senior Principal Product Consultant, talks about the future scope of technology and its role in revenue management, the challenges involved in revenue management, and how AI can help with continuous pricing.  ...

Keeping the core product updated to ensure that it is able to scale up & support the changing industry trends is key to extending the product life of any solution. Naveen Jacob, Lead Product Manager – Cargo & Logistics shares his view on what are the major focus areas in the air cargo space, and how the leading product in the area – iCargo is gearing up to meet these changes,  What do you foresee as some of the major thrust areas, which will need to be focussed on from an air cargo product perspective? Though historically ships move more cargo than flights, airfreight is much fast...

Data and analytics have opened avenues for more efficient business operations and digital innovations. This allows businesses to identify and prepare for future contingencies by understanding customer preferences and market trends. Padmaja, Lead Product Manager - Cargo & Logistics Solutions at IBS Software, discusses how data is being used in the air freight industry and the challenges in adopting data analytics, as well as what the future holds.  1. In this era of Digitalization, data & analytics play a vital role in digital transformation. How do you envisage these technolo...

When it comes to digitization, the energy industry has traditionally been slow on the uptake. However, things are changing. More companies are realizing that there are incredible benefits associated with digital transformation and are slowly embracing it. In this blog, we are in conversation with Tarek Muradi, Director of Sales at IBS Software.  What is the relevance of logistics digitalization and enterprise applications like iLogistics in the future of energy supply chain markets? As oil and gas companies strive to gain greater operational efficiencies and drive productivity throughout ...

Loyalty programs often do not get the attention they deserve. Most companies are surprised at how much value their loyalty programs drive. With technological advancements, loyalty programs have become more powerful than ever before. In this conversation with Marcus Puffer, Vice President and Head of Loyalty Solutions, we understand how modern airline loyalty programs surged in importance, and how they drive business growth.   Why has Loyalty become such an important factor for business success? Loyalty programs have been around for a long time now, even more than 30-40 years. These freque...