The new reality of digitalization in the travel industry

The new reality of digitalization in the travel industry
I was fortunate to participate in one of the first in-person travel industry gatherings in Europe since the start of the pandemic in early 2020 at the Aviation Event 2021 in Tenerife. As aviation experts and stakeholders came together on 11 June, there was a sense of both excitement and trepidation. Hidden behind obligatory sanitary masks, face-to-face conversations were taking place again like the good old days - live, in 3D, and in color! Nonetheless, the journey to Tenerife had certainly revealed new encouraging, yet alerting, realities: Flights are operating and airports are filling up, bu...
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COVID-19 update

COVID-19 Update
To our valued customers and partners The COVID-19 pandemic has had a significant impact on all of our lives and as the world responds to this outbreak our thoughts are with the people affected and the medical teams working hard around the clock to save lives. At IBS Software, we're working hard to do our part by ensuring the health and safety of our employees as they work remotely to support our customers and maintain a high level of service. We continue to monitor the situation closely and remain confident that we will be able to operate on a relatively normal basis, despite the constantly ev...
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SaaS makes sense: 4 of the simplest reasons why

SaaS makes sense: 4 of the simplest reasons why
Technology must pervade, without the need to intrude. While technology itself may be getting more and more complex, the true objective of the IT vendor is to reduce the complexity of transactions for the customer business. A SaaS mode implementation strips the customer of practically all the responsibility of IT, giving the IT provider complete control over the 'how', to implement 'what' the customer has defined as their business goal. From the point of view of a technology partner, the control we gain comes with a great responsibility. Moving to a SaaS model isn't just a question of tech...
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Built to last: Five lessons from the IBS journey

Built to last: Five lessons from the IBS journey
40% of businesses in this room, unfortunately, will not exist in a meaningful way in 10 years John Chambers, Chairman, Cisco This grim prediction was made two years ago before a 25,000 strong audience. Chambers blamed ineffective digitization efforts, but statistics surrounding corporate longevity isn't generally compelling. The United States, an icon of capitalism for the world, scores a net negative when it comes to business survival – around 400,000 new businesses start every year and 470,000 close down as per small business information resource Success Harbor. This doesn't mean e...
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Notes from the IATA AGM 2017: Key takeaways and a missing link

Notes-from-IATA-AGM-_COVER
Last month, the beaches of Cancun, Mexico hosted a large group of airline CEOs, analysts and associated business leaders for the IATA AGM 2017. The present and the future of the aviation business were dissected and debated at the event, uncovering some very interesting potential for innovative technologies. IBS being a key strategic partner of IATA, I was accorded an invitation to the event along with Bratati Ghosh, Chief Marketing Officer. In addition to several direct meetings with our key customer base, the event gave us priceless inputs regarding the enhanced role we need to play in this h...
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