Legacy systems: Why do we still tolerate them in airline ops?

It is estimated that airline disruptions cause losses of $60 billion each year on a global scale. As per the latest Air Travel Consumer Report published by the United States Office of Aviation Enforcement and Proceedings, over 20% of all flights in all US airports experienced delays in the time period covered (May 2018). A good 7% of these are attributed to late arriving aircraft, while another 5% are due to factors which are within the airline's control.But apart from the compelling statistics, real world examples continue to showcase the importance of investing in a reliable operations manag...
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Airline crew shortages: Key reasons and the solution - Part 2

While there is quite some consensus on what constitutes the ideal airline operations management platform – one that is capable of reducing/eliminating the airline's crew rostering issues, there is greater diversity in what the current platforms on the market are offering. It makes sense therefore to list down what may be considered as ideal for airline operations management.So here are the key enabling features of the ideal platform:  1. Situational Awareness Window​ This is a new operational paradigm whereby Operations Control Centre (OCC) professionals are freed from having to look...
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Airline crew shortages: Key reasons and the solution - Part 1

When passengers complain to airline staff about delays to their flight, they don't realize the irony of the situation. A crew member in full uniform, who is seemingly on active duty and apparently ready to fly, in some cases is not getting paid for their time until the doors close and the aircraft taxis out from the gate. For many crew their effective paid duty period ends once the flight is parked at the gate at the destination airport and the doors are open for the passengers to disembark. Sometimes an airline crew is part of the reason for delay/cancellation of a flight – such as when they ...
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Recent comment in this post
Guest — Victor Alegre
Thank you Daniel! Disruptions as you write may be handeled gaining Loyal Passengers for the airline or lossing them for the futur... Read More
Saturday, 22 September 2018 07:48

Managing weather-driven disruptions to airline operations

Force Majeure – an act of God or a natural calamity which is beyond the control of mankind – is considered a valid reason in the airline industry for delay or cancellation of flights. Any other reason may result in massive losses, heavy penalties (based on the specific contract clauses) and damage to customer goodwill in a heavily competitive industry. Can your airline afford a long downtime in business, especially if the disruption stems from human error or technical failures? Some parts of the Indian subcontinent – one of the fastest growing markets for aviation in recent times – are being l...
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Cost of disruption: Can your airline afford a pilots' boycott?

Google the term "pilot strike" and you can witness a virtual bloodbath on your screen! Of course, no real blood is involved, but the numbers represent a significant amount of money that is bleeding from the affected airline's coffers on account of disruptions to their service. If you are in charge of an airline's P&L, or some key part of operations involving human staff, you should probably ask yourself – Are you fully aware of the impact such a strike (or other disruptive event) could have on your airline? Can your airline survive such a hit? Disruption: What's at stake for an airline? ​&...
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