How American Airlines is set to maximize growing air cargo opportunities
Implementing mission-critical software for one of the largest airlines in the world is both an opportunity and a challenge. The complexity and sheer size of a carrier like American Airlines make any project exciting and intricate at the same time.
When we teamed up for the iCargo implementation a couple of years ago, we knew that we had a significant undertaking ahead of us! Working hand in hand with American Airlines, we were able to free our customer from the 91 disparate cargo systems they had relied on to date for their business. Now, American Airlines ´cargo business runs on a single, end-to-end platform. According to Jessica Tyler, President of American Airlines Cargo, this represented the airline´s largest and most impactful technology transformation project for cargo.
Further strengthening our partnership as we move forward, American Airlines is an active member of the iCargo customer community, which plays a big part in prioritizing our solution developments and combining best practices with innovative use of technology. Watch Jessica talk about the complexities overcome during the project, the benefits iCargo brings to her business, and the partnership we have built along the way!
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