Corporate Blog

As global trade accelerates, airlines and freight forwarders face mounting pressure to move shipments faster, more efficiently, and with greater transparency. Yet, outdated, manual payment processes continue to create bottlenecks, impacting cash flow, delaying cargo release, and frustrating customers. Recognizing the need for seamless, digital-first operations, PayCargo and IBS Software have partnered to integrate PayCargo's digital payments network into iCargo, IBS Software's air cargo management platform. This collaboration enables carriers to modernize and streamline payments, eliminate ine...

Efficient ground handling operations are a crucial driver of profitability in the air cargo industry. But with so many stakeholders, activities, and systems across supply chains, streamlining critical processes is vital to managing and tracking cargo accurately at each step of the shipment lifecycle. The following three levers can help you improve and accelerate your cargo handling operations and boost SLA fulfillment.  1. Digitalization Comprehensive digital capabilities for end-to-end export, import, and transshipment operations are the cornerstone of modern cargo handling. Real-ti...

What lessons would you give your younger self? We asked Radhesh Menon, VP & Head of Strategy & Product Management, Cargo Logistics Solutions at IBS Software to share his thoughts. Pursue happiness Seek joy in your daily life. You'll find it by exploring your strengths, interests, and new opportunities. Be brave Don't overthink it when it comes to seizing new opportunities or challenges.  New experiences will bring to light hidden abilities and strengths. Ask strategic questions When tackling a new venture, the most important question is WHY.  Get to the WHAT, HOW and WHEN onl...

Technology, as is the case of every other industry, has led to a complete revolution in how air cargo businesses operate, and this shift has just started. Radhesh R Menon, VP & Head of Strategy & Product Management, CLS, at IBS Software helps us understand how airfreight technology is shaping the future of the industry and the latest air cargo technology trends  How do you envision digitalization transforming the cargo industry, going forward? Digitization has become a way of life in today's business landscape, which has transformed the way many traditional industries such as bank...

Businesses can't operate and triumph on their own. Success is built upon collaboration within a broader stakeholder and partner ecosystem. While many industries have adopted digital technologies to drive deeper collaboration, innovation, efficiency, and business models, the air cargo industry has been remarkably slow to do so. Fragmented legacy systems, outdated industry standards, and manual (even paper-based!) processes permeate air cargo. Within this context, real-time tracking of shipment statuses and service fulfilment reporting is impossible for airlines, ground handlers, and end-custome...