Corporate Blog

Optimizing airport aero revenues with dynamic pricing

CDX-iAirport-Marketplace-Blog

Fuelled by the growth in air travel, airports have transitioned from public infrastructures to dynamic arenas where private operators and innovative ownership models have gained prominence. Demand for new airports and the rise of privately operated facilities have led to a decline in government-operated airports, which requires continuous recalibration of the aviation industry's dynamics. However, regulatory frameworks remain indispensable given airports' strategic role in economies. While respecting the rules of basic market economics, governments recognize that private ownership requires som...

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Is your technology platform holding your loyalty program back?

Is-your-technology-platform-holding-your-loyalty-program-back-blog

Loyalty programs are a priceless starting point for developing deeper connections with customers. Insights on customer behavior and preferences is like having a head start in the race to establish value-based, personalized member engagement. Yet, in every conversation I have with customers, we spend a lot time analyzing whether their technology platform is an enabler or disabler to meeting business objectives. Loyalty teams have fantastic ideas but often can't get them to market either because their technology doesn't support their ideas or the time and cost it would take to develop and adapt ...

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Eight ways smartphone native apps increase airline revenues and improve the traveler experience

Eight-ways-smartphone-native-apps-increase-airline-revenues-and-improve-the-traveler-experience--Blog

With IATA forecasting USD 4.7 billion in net profits for airlines in 2023, things are looking up for the travel industry. And with the global online travel booking market expected to witness a 14.9% CAGR in the run-up to 2028, the challenge now shifts from staying alive to being competitive. Nearly half of all digital travel sales happen via smartphones, and over a quarter of travelers use smartphone apps exclusively to make their bookings. With widespread and increasing smartphone usage, airlines simply can´t ignore the channel. Relying on mobile-supported websites and clunky app user experie...

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Vipin Kumar Radhakrishnan, General Manager, Consulting and Digital Transformation Team, IBS Software

Innovation-and-me

Innovation is at the core of IBS Software and fundamental to our vision and mission. In this blog series, we hear from colleagues on how they personally engage with the topic of innovation. What does innovation mean to you? It's about cultivating great ideas into a reality; a journey of experimentation to find new and better ways to solve problems, stay relevant in a changing world, and deliver continuous business benefits. How do you foster innovation? It's a team sport and doesn't always come from the top down. We encourage colleagues to look at new ways of doing things, remove their fear of...

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Vishnu Prasad Prabhu A V, Senior Product Manager, Consulting and Digital Transformation Team, IBS Software

Innovation-and-me-Vishnu-Prasad

Innovation is at the core of IBS Software and fundamental to our vision and mission. In this blog series, we hear from colleagues on how they personally engage with the topic of innovation.   What does innovation mean to you? It's an ambiguous activity, a process of pain and achievement. We place bold bets in the face of uncertain outcomes and a willingness to persevere despite impediments, criticism, and self-doubt. What do you enjoy about innovation?  The unpredictability. The innovation mindset always looks for chance results. You cannot expect innovation to happen in a time-bound...

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