Innovation

Singapore Airlines AppChallenge: Tapping into new opportunities as travel regains momentum

Singapore Airlines AppChallenge: Tapping into new opportunities as travel regains momentum

Digital is an important enabler for the delivery of SIA's brand promise to its customers. We embrace open innovation to invite both the external community together with our staff members to collaborate and develop new solutions. The Singapore Airlines AppChallenge is one of the key programmes that drives our efforts in open innovation, providing a platform for promising start-ups and tertiary students to showcase their talents in creating innovative solutions for real-world business challenges in the aviation and travel industry. Now in its seventh year and taking place at a critical time when...

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IBS Software ups investments in aviation test labs to boost airlines’ recovery

IBS Software ups investments in aviation test labs to boost airlines’ recovery

It's an increasingly well-established fact that innovative technology solutions hold the key to how airlines recover from the impact of Covid-19 and position themselves to grow once again. Digital transformation has rocketed up the board room agenda as airlines plot their route to boost efficiency, cut costs and revolutionise the customer and partner experience. What is less clear is how airlines successfully deliver their digital transformation objectives by ensuring that the organisation is ready for change, the software is fit for purpose and the desired business outcomes are met. That's wh...

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Innovating in the times of a global pandemic: The TUI Group – IBS Software way

Innovating in the times of a global pandemic: the TUI Group – IBS Software way

TUI Group and IBS Software have been working together for a decade on the enhancement and maintenance of the airline operations platform of TUI. The months following the onset of the COVID-19 pandemic have been tough for the aviation industry, and both TUI Group and IBS Software have been devising newer ways to interact and manage business operations amid the crisis. To reflect on how the whole exercise has been and to discuss newer ways to overcome the challenges, both TUI Group and IBS Software collaborated for a live webinar – REBOOT. Held in October 2020, REBOOT saw participation from tech...

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IBS Software Achieves AWS Travel and Hospitality Competency Status

IBS Software Achieves AWS Travel and Hospitality Competency Status

IBS Software has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status, announced at the inaugural re:Invent virtual conference on December 3rd, 2020. The competency status is in recognition of IBS Software's expertise and experience in helping customers transform their business, from behind-the-scenes operational efficiencies to customer experiences. The launch of the AWS Travel and Hospitality Competency comes at a crucial time for the industry, as it looks to innovate in order to address changing demands in the face of the Covid-19 pandemic. In a world already defined ...

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Dynamic Packaging: An Implementation Approach with Machine Learning and Personalisation

Dynamic packaging: An implementation approach with Machine Learning and Personalisation

For long, travel has been a connected experience wherein different service providers like air, road, rail, and sea as well as hospitality players come into the picture at different stages of a journey. However, from a traveller's perspective, he or she would love to have a single booking experience with all desired modes of travel and accommodation availed as a single package. This would save them the trouble of having to search for deals in each case and then match up timings and dates to accommodate schedules of each item. But for tour operators and travel companies, offering such a flexibil...

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