Innovations in Hospitality: Insights from the CEO, Rajiv Shah
Interested in the latest disruptions and trends in the hospitality industry that might affect your business? Then look no further: Bonotel Exclusive Travel recently featured a thought piece written by IBS Software Services CEO Rajiv Shah that takes a serious look at the latest innovations in hospitality services. You can read the article in the February Edition of the Bonotel Brief, Bonotel's quarterly publication.
Read by a wide range of hotel managers, hotel operators, and travel agents from the hospitality industry, the Bonotel Brief features articles written by leading executives. In this issue of the brief, Rajiv Shah discusses how rapid advances in technology and changing customer demographics will determine which hospitality providers will win and lose in the coming years. Some of the key issues Mr. Shah explores are:
- The rise of the "sharing economy"
- The growing demand for customized experiences
- The increasingly high standards of convenience required by guests
- How technology solutions such as Tansler and IBS's iTravel have the potential to totally change how hospitality providers manage inventory and customers
If any of these issues are important to you, then this article is a must-read. Feel free to leave your thoughts in the comment section after reading. What do you think the next big trend in the hospitality industry will be? Read the article and tell us below, and subscribe for even more insightful content in the future!