Corporate Blog

Transforming Lufthansa Cargo's airmail handling through digital innovation

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Lufthansa Cargo's "Go Digital" strategic initiative was established to digitally transform the documentary processes and operations to boost supply chain performance and enabling continuous innovation for our customers, and partners. A historic milestone was the achievement of a 100% share of electronic airway bills (eAWB) in August 2022. Our longstanding partnership with IBS Software has allowed us to achieve several additional strategic milestones on our digital transformation journey, the latest being the roll-out of iCargo Mail Handling across almost 100 stations. With the solution now imp...

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How Lufthansa Cargo is unlocking efficiencies and closer collaboration with its ground-handling partners

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Anyone who works in the air cargo industry knows how critical ground handling operations are, to ensuring that shipments are efficiently processed through to their end-destination. This is a complex area with many checks, processes, regulations, and stakeholders. It´s also where air cargo carriers and ground-handlers deliver on the customer promise and established service level agreements. Yet, despite accelerated and customer-centric digitalization across most industries, air cargo has been lagging. For decades, ground-handling has relied on outdated messaging standards, processes, and system...

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