Corporate Blog

Enabling Artificial Intelligence (AI) in business - A guide for airlines


The digital transformation wave is reshaping the airline passenger experience like never before. Airlines are investing heavily to harness maximum value from the vast swathes of data available, using a plethora of technologies available today. Among these, Artificial Intelligence (AI) is drawing significant attention. However, incorporating AI into mainstream customer facing operations is not easy. It requires a planned and strategic approach to help unlock the potential that lies beneath. Successful AI implementations often follow a 3-step approach comprising of: Discovery Implementation Oper...

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