Asish Koshy

The case for a next generation enabler for the travel industry

​ " I have the advantage of knowing your habits, my dear Watson," said he . "When your round is a short one you walk, and when it is a long one you use a hansom. As I perceive that your boots, although used, are by no means dirty, I cannot doubt that you are at present busy enough to justify the hansom ." " Excellent! " I cried. " Elementary, " said he. Thus goes the conversation between the legendary Sherlock Holmes and Dr Watson in " The Adventure of the Crooked Man ". After having been in the travel industry for close to two decades and having interacted with several leading travel companie...
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Asish Koshy

The Future of the Retail Travel Agency

Is This the End for Travel Agencies? Or a New Beginning? Over the past decade and half, seldom has a month gone by without the news heralding the demise of the retail travel agency business. CNN reported that there are about 13,000 travel retail locations presently in the United States, down from a peak of 34,000 in the mid-1990s. Emboldened by the closure of several brick and mortar travel agencies which defined store front travel agency business - especially in mature travel markets - the proliferation of OTAs / supplier direct web sites, the devastating effects of 9/11, the economic recessi...
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