As cargo airlines accelerate and expand their digital transformation programs to improve how they manage their business, the same trend is beginning to permeate across the wider ecosystem. On the sales and distribution front, airlines know that relying on legacy forms of communicating with freight forwarders and digital marketplaces is unsustainable. Existing industry standards don't enable seamless integration, real-time exchanges, and richer interactions between value chain stakeholders. They're a limitation to growth, efficiency, productivity, and seamless customer experiences. Forwar...
Anyone who works in the air cargo industry knows how critical ground handling operations are, to ensuring that shipments are efficiently processed through to their end-destination. This is a complex area with many checks, processes, regulations, and stakeholders. It´s also where air cargo carriers and ground-handlers deliver on the customer promise and established service level agreements. Yet, despite accelerated and customer-centric digitalization across most industries, air cargo has been lagging. For decades, ground-handling has relied on outdated messaging standards, processes, and system...
Air cargo witnessed a sudden boom during the pandemic, becoming a revenue lifeline for airlines as they shifted their focus from passenger traffic to cargo. Throughout the IBS Cargo Forum 2021, we touched on many of the new and long-standing challenges and opportunities across the industry, and how to keep air cargo in the boardroom moving forward. During our final session on Wednesday, we explored different topics around "expanding growth in air cargo". I was thrilled to moderate a panel on the topic with Niall van der Vouw from Clive, Markus Flacke from Volga-Dnepr Group, and David Sauv from...