How Copa Airlines uses crew pairing as an operational and strategic planning tool

How Copa Airlines uses crew pairing as an operational and strategic planning tool
Since we began operating in 1947, Panama has grown to become the "Hub of the Americas." Pre-pandemic, Copa Airlines flew to 75 destinations across 31 countries, positioning itself as a strategic connector between North, Central, and South America. With on-time performance consistently above 90%, we rank amongst the best in the world and are honored to have been recognized by Cirium as the most on-time airline in Latin America for seven years in a row. On-time performance is a critical indicator and cost factor in airline operations. It also has a direct impact on the passenger experience. Many...
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Behind every parcel delivery is an extraordinary story of people, technology, and partnerships

Behind every parcel delivery is an extraordinary story of people, technology, and partnerships
Last year, FedEx Express flew more than 6.5 million parcels, daily, across more than 650 airports in 220+ countries and territories. That's a massive logistical accomplishment that would have been impossible without committed people, cutting-edge technology, and solid partnerships. The complexity behind managing a global network of this scale, comprised of 680+ aircrafts and 4,500 pilots, can't be understated. Each aircraft has specific crew needs, such as the number of crew required to operate a flight and specialized training. Each route also has different crew requirements depending on flig...
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Getting the most out of optimizers for airline crew planning, operational efficiency, and cost reduction

Getting the most out optimizers for airline crew planning, operational efficiency, and cost reduction
Optimizers are every strategist's best friend when it comes to operational planning. For crew planning, optimizers help us make data-driven decisions by analyzing how different scenarios impact operational efficiency and costs. Optimizers help assess business performance over short, medium, and long-term horizons. The end objective is to establish concrete plans that address airline business needs and optimize efficiency and costs while adhering to strict industry regulations. But to optimize airline operations, we need to conduct a situational assessment first to establish the right prioritie...
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Using deep learning models to reduce crew standby costs in airline operations

Using deep learning models to reduce crew standby costs in airline operations
Airlines factor standby crew in their planning as a buffer in case unexpected events cause deviations to operational plans, such as disruptions or last-minute crew roster changes. In these situations, standby buffering is a critical part of crew planning to safeguard the passenger experience and brand reputation. Additionally, the cost of reassigning crews to flights is significantly higher without standby buffers. Balancing crew standbys with actual utilization on the day of operations is challenging. Our analysis indicates that, on average, only 30%-40% of crew standbys are used, representin...
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How a new approach to airline crew tracking helps optimize costs

How a new approach to airline crew tracking helps optimize costs
With the advent of Low-Cost Carriers, new business models emerged that fundamentally changed the way airlines operate. Increased pressure on cost reduction and optimized spending is now firmly on the agenda. Yet, a fine line exists between controlling costs and delivering quality service that drives customer satisfaction. Crew management sits between both. In our recent "Applying scenario-based planning in airline operations for crew pairing optimization"white paper, we looked at how "what-if" models help build cost-effective pairing. So let´s dig a little deeper into optimized spending during...
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