Contactless technologies have evolved quickly over recent years in the constant drive to boost operational efficiency, reduce costs, and improve collaboration across value chains. With the onset of the pandemic, an additional health and safety layer came into play, which further accelerated touchless technology deployment. Given the many benefits obtained from this move and the behavioral changes it invoked, contactless is here to stay. People now expect low-touch technologies in their daily lives. And the good news is that increased vendors in the marketplace, emerging technologies, and new i...
While online retailers are digital transformation trailblazers, industries like cargo have been slow adopters. Yet, no matter how far ahead or behind the digital journey, the pandemic demonstrated how important modern technology is for integrated cargo management system and resilience. And this has been a catalyst for technological evolution in air freight. Platform booking solutions have been one of the greatest benefactors of air freight's digital evolution. While steps have been made to modernize air freight commerce and bookings, personalization is going to be the big step change in this s...
Data is ubiquitous. It permeates our personal and professional lives.It helps us understand situations to take decisions, understand past behaviors and predict future ones across as many parameters as you can conceive. As the leading technology provider for air freight and cargo, we know that this industry is ripe for digital transformation. We are sitting on a wealth of information that has not been utilized in its full form yet. I'm talking about data, the raw operational data we have in our databases that can give us insights that we never thought existed. The good news is that technology i...
Implementing mission-critical software for one of the largest airlines in the world is both an opportunity and a challenge. The complexity and sheer size of a carrier like American Airlines make any project exciting and intricate at the same time. When we teamed up for the iCargo implementation a couple of years ago, we knew that we had a significant undertaking ahead of us! Working hand in hand with American Airlines, we were able to free our customer from the 91 disparate cargo systems they had relied on to date for their business. Now, American Airlines ´cargo business runs on a single, end...