My airline can spend more than $200 million every year on disruptions due to lack of operational efficiency The global airline industry can afford to write off $25 billion p.a, of which at least 50% can be easily saved! I can forgive my current OCC tools for their inefficiency. I don't care about customer service! by Author If you agree with the three statements above, then please feel free to stop reading this blog post right now. We understand that we are not providing you much value by saving the operational losses, compensation (EU261) costs, rescheduling expenses, etc....