Contactless technologies have evolved quickly over recent years in the constant drive to boost operational efficiency, reduce costs, and improve collaboration across value chains. With the onset of the pandemic, an additional health and safety layer came into play, which further accelerated touchless technology deployment. Given the many benefits obtained from this move and the behavioral changes it invoked, contactless is here to stay. People now expect low-touch technologies in their daily lives. And the good news is that increased vendors in the marketplace, emerging technologies, and new i...
Businesses can't operate and triumph on their own. Success is built upon collaboration within a broader stakeholder and partner ecosystem. While many industries have adopted digital technologies to drive deeper collaboration, innovation, efficiency, and business models, the air cargo industry has been remarkably slow to do so. Fragmented legacy systems, outdated industry standards, and manual (even paper-based!) processes permeate air cargo. Within this context, real-time tracking of shipment statuses and service fulfilment reporting is impossible for airlines, ground handlers, and end-custome...
As the speed of business accelerates due to increased automation and the relentless growth of eCommerce, airmail volumes continue to rise. In our recent "Blockchain and IoT applications in air cargo" guide,we looked at different scenarios where these emerging technologies could play in. In this post, I´d like to dive deeper into blockchain applications in airmail, specifically. In light of increasing airmail volumes and the factors behind them, pressure is on the industry to provide improved tracking transparency, cost and operational efficiency, security, and faster settlement. A tall order i...
In Ashok Rajan's blog wrapping up the 2021 IBS Cargo Forum's first session, he highlighted how increased stakeholder collaboration, innovation, agility, and digitalization are key priorities in air cargo. During the event's third session on Wednesday, we looked at these priorities in more detail with our customer community. While air cargo embarks many stakeholders across the value chain, and digital transformation needs to permeate throughout, cargo operations are the heart and soul of the industry. This is where "the customer promise" is realized through service execution and the physical sh...
Albeit virtually for the second time since the pandemic, I was pleased to welcome around 250 air cargo specialists from our customer organizations, prospects, and IBS to the 18th edition of IBS Cargo Forum (ICF) on 1st September. I was especially proud to welcome our new customers, DHL and AirBridge Cargo, to join the ICF family that is already 33 members strong. Over the next 4 weeks, the weekly sessions will look at how technology is transforming the air cargo landscape and addressing industry challenges. The ICF embodies the solid and collaborative community that has grown around iCargo. Th...