Corporate Blog

Communities form the bedrock of civilization and have played a critical role in human evolution. Just as society benefits from the integration of different communities, so does the business world. Communities are not new to the airline industry. Reflecting the success of alliances from the passenger business, various commercially-driven communities also exist in air cargo. But non-commercially focused communities also exist, such as the working groups led by various industry bodies. As the scope of digitalization broadens and its pace accelerates, newer technology-driven communities have emerg...

As cargo airlines accelerate and expand their digital transformation programs to improve how they manage their business, the same trend is beginning to permeate across the wider ecosystem. On the sales and distribution front, airlines know that relying on legacy forms of communicating with freight forwarders and digital marketplaces is unsustainable.  Existing industry standards don't enable seamless integration, real-time exchanges, and richer interactions between value chain stakeholders. They're a limitation to growth, efficiency, productivity, and seamless customer experiences. Forwar...

Anyone who works in the air cargo industry knows how critical ground handling operations are, to ensuring that shipments are efficiently processed through to their end-destination. This is a complex area with many checks, processes, regulations, and stakeholders. It´s also where air cargo carriers and ground-handlers deliver on the customer promise and established service level agreements. Yet, despite accelerated and customer-centric digitalization across most industries, air cargo has been lagging. For decades, ground-handling has relied on outdated messaging standards, processes, and system...

Automation improves operational efficiency by accelerating the processing of repetitive tasks and reducing the risk of human error. From the revenue accounting standpoint, automation also improves revenue recognition through improved quality audits and faster invoicing, accounting, and reconciliation. Let´s explore six key areas where automation generates significant improvement in air cargo revenue accounting. 1. Quality audit  Detecting and correcting errors post invoicing is costly. It's time-consuming and requires a lot of effort between the stakeholders to resolve discrepancies resul...

Contactless technologies have evolved quickly over recent years in the constant drive to boost operational efficiency, reduce costs, and improve collaboration across value chains. With the onset of the pandemic, an additional health and safety layer came into play, which further accelerated touchless technology deployment. Given the many benefits obtained from this move and the behavioral changes it invoked, contactless is here to stay. People now expect low-touch technologies in their daily lives. And the good news is that increased vendors in the marketplace, emerging technologies, and new i...