Corporate Blog

Increased stakeholder collaboration, innovation, agility, and digitalization – key take-outs of the IBS Cargo Forum's opening session

Increased stakeholder collaboration, innovation, agility, and digitalization – key take-outs of the IBS Cargo Forum's opening session

Albeit virtually for the second time since the pandemic, I was pleased to welcome around 250 air cargo specialists from our customer organizations, prospects, and IBS to the 18th edition of IBS Cargo Forum (ICF) on 1st September. I was especially proud to welcome our new customers, DHL and AirBridge Cargo, to join the ICF family that is already 33 members strong. Over the next 4 weeks, the weekly sessions will look at how technology is transforming the air cargo landscape and addressing industry challenges. The ICF embodies the solid and collaborative community that has grown around iCargo. Th...

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Improving cruise line revenues, efficiency and guest experiences through modern point of sale technology

Improving cruise line revenues, efficiency and guest experiences through modern point of sale technology

With sailing beginning to pick up in many parts of the world, people are increasingly flocking to cruise lines for a much-needed vacation. Typically, people choose a cruise holiday because they want an immersive experience that will completely unplug them from their day-to-day lives. To meet these customer expectations, cruise lines scrutinize every detail to ensure premium guest experiences. Point of Sale (PoS) technology is an area that still warrants a revamp for many cruise lines. As guests visit bars, restaurants, shops, or other onboard amenities, PoS systems are critical enablers of a s...

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Women in Tech: Jeanette See, Head of Marketing, APAC region, IBS Software

Women in Tech: Jeanette See, Head of Marketing, APAC region, IBS Software

Welcome to 'Women in Tech', a Q&A series in which we're shining the spotlight on colleagues in various roles, based around the globe, who are playing a key part in the company's success. By sharing their personal stories on how they forged a career in tech, we're celebrating the vibrant talent in our organisation and hopefully, lighting a spark to inspire others to pursue similar paths. Tell us about your role and what you enjoy I manage marketing for the Asia Pacific region. It's a role that I've been doing for some time with different multinational companies in the aviation industry. It'...

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Building "digilient" workforce logistics in energy and resources

Building

With vaccinations picking up and crude nearing multi-year highs, oil and gas, and mining companies are actively looking to increase operational resilience without compromising efficiency. For an industry that has lived through three dips in the past twelve years, the rapid destruction of demand during the pandemic was a completely new experience. Many companies opted for mere skeleton crews for maintenance and inspection, resulting in a tsunami of job losses. Companies were forced to resort to various measures, including increasing local hires, relocating critical resources, reorganizing works...

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Boosting air freight revenues and value through personalization

Boosting air freight revenues and value through personalization

While online retailers are digital transformation trailblazers, industries like cargo have been slow adopters. Yet, no matter how far ahead or behind the digital journey, the pandemic demonstrated how important modern technology is for integrated cargo management system and resilience. And this has been a catalyst for technological evolution in air freight. Platform booking solutions have been one of the greatest benefactors of air freight's digital evolution. While steps have been made to modernize air freight commerce and bookings, personalization is going to be the big step change in this s...

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