Corporate Blog

Data and partner integration – the keys to keeping air cargo in the board room

Data and partner integration – the keys to keeping air cargo in the board room
Air cargo witnessed a sudden boom during the pandemic, becoming a revenue lifeline for airlines as they shifted their focus from passenger traffic to cargo. Throughout the IBS Cargo Forum 2021, we touched on many of the new and long-standing challenges and opportunities across the industry, and how to keep air cargo in the boardroom moving forward. During our final session on Wednesday, we explored different topics around "expanding growth in air cargo". I was thrilled to moderate a panel on the topic with Niall van der Vouw from Clive, Markus Flacke from Volga-Dnepr Group, and David Sauv from...
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What's next for real-time personnel tracking and contact tracing in the oil, gas, and mining industries?

What's next for real-time personnel tracking and contact tracing in the oil, gas, and mining industries?
Personnel tracking continues to be a key focus area for Health Safety and Environment (HSE) departments in the oil and gas industry, especially in hazardous environments. Over the last decade, companies invested in real-time personnel solutions using technologies like Ultra-Wideband (UWB) or Wi-Fi based active Radio Frequency Identification (RFID), despite its high CAPEX and OPEX. During the pandemic, countries adopted new contact tracing methodologies using digital Apps and technologies like NFC, GPS, Bluetooth, QR codes, CCTV, mobile-data, and credit cards. Oil, gas, and mining companies can...
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Behind every parcel delivery is an extraordinary story of people, technology, and partnerships

Behind every parcel delivery is an extraordinary story of people, technology, and partnerships
Last year, FedEx Express flew more than 6.5 million parcels, daily, across more than 650 airports in 220+ countries and territories. That's a massive logistical accomplishment that would have been impossible without committed people, cutting-edge technology, and solid partnerships. The complexity behind managing a global network of this scale, comprised of 680+ aircrafts and 4,500 pilots, can't be understated. Each aircraft has specific crew needs, such as the number of crew required to operate a flight and specialized training. Each route also has different crew requirements depending on flig...
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How payment orchestration platforms boost airline.com conversion through seamless, customer-centric, and scalable online shopping experiences

How payment orchestration platforms boost airline.com conversion through seamless, customer-centric, and scalable online shopping experiences
Digital payments are a critical component of the online booking experience. As we recover from the COVID-19 pandemic and expect travel to pick up again, airlines need much more than innovative payment instruments to enhance that experience. The key to improving check-out conversion is the seamless transition from global to local payment methods, and vice versa, depending on consumer preferences. An airline's geographically diverse customer base requires integrating a range of international payment options, including digital wallets, loyalty points redemption, and regional payment instruments. ...
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The technology driving the future of air cargo handling operations

The technology driving the future of air cargo handling operations
In Ashok Rajan's blog wrapping up the 2021 IBS Cargo Forum's first session, he highlighted how increased stakeholder collaboration, innovation, agility, and digitalization are key priorities in air cargo. During the event's third session on Wednesday, we looked at these priorities in more detail with our customer community. While air cargo embarks many stakeholders across the value chain, and digital transformation needs to permeate throughout, cargo operations are the heart and soul of the industry. This is where "the customer promise" is realized through service execution and the physical sh...
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