Corporate Blog

Women in Tech: Sandhya M Nair, General Manager and Head of Enabling Transformation practice, IBS Software

Women in Tech: Sandhya M Nair, General Manager and Head of Enabling Transformation practice, IBS Software
Tell us a bit about your role and what you enjoy  I lead the Enabling Transformation practice for the Consulting and Digital Transformation Strategic Business Unit. We provide business change management services to our customers. We work with the user community in our customers' organizations to ensure they are excited about the change and become competent in using our products to manage their business. While the Consulting and Technology teams manage business process re-engineering and software rollout, we manage the people dimension of the change for our customers. I find helping people...
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Connecting airlines, airports, hotels, and travelers for seamless disruption management

Connecting airlines, airports, hotels, and travelers for seamless disruption management
You're all set to go on your trip only to arrive at the airport to find out that your flight has been delayed, or even worse – canceled! Whether that affects getting to a business meeting on time or enjoying a vacation, disruptions are a huge source of frustration for travelers and stress for airline staff. Regardless of the reason, wouldn´t you expect a swift and holistic response to the problem? Before the pandemic, irregular operations (IROPS) cost around US$60 billion for airlines every year. But financial indicators and customer impact aren´t the only factors at play when a disruption str...
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How Copa Airlines uses crew pairing as an operational and strategic planning tool

How Copa Airlines uses crew pairing as an operational and strategic planning tool
Since we began operating in 1947, Panama has grown to become the "Hub of the Americas." Pre-pandemic, Copa Airlines flew to 75 destinations across 31 countries, positioning itself as a strategic connector between North, Central, and South America. With on-time performance consistently above 90%, we rank amongst the best in the world and are honored to have been recognized by Cirium as the most on-time airline in Latin America for seven years in a row. On-time performance is a critical indicator and cost factor in airline operations. It also has a direct impact on the passenger experience. Many...
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Enabling seamless air cargo partner integration and connectivity for efficient and transparent end-to-end operations

Enabling seamless air cargo partner integration and connectivity for efficient and transparent end-to-end operations
Businesses can't operate and triumph on their own. Success is built upon collaboration within a broader stakeholder and partner ecosystem. While many industries have adopted digital technologies to drive deeper collaboration, innovation, efficiency, and business models, the air cargo industry has been remarkably slow to do so. Fragmented legacy systems, outdated industry standards, and manual (even paper-based!) processes permeate air cargo. Within this context, real-time tracking of shipment statuses and service fulfilment reporting is impossible for airlines, ground handlers, and end-custome...
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Blockchain applications in airmail

Blockchain applications in airmail
As the speed of business accelerates due to increased automation and the relentless growth of eCommerce, airmail volumes continue to rise. In our recent "Blockchain and IoT applications in air cargo" guide,we looked at different scenarios where these emerging technologies could play in. In this post, I´d like to dive deeper into blockchain applications in airmail, specifically. In light of increasing airmail volumes and the factors behind them, pressure is on the industry to provide improved tracking transparency, cost and operational efficiency, security, and faster settlement. A tall order i...
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