Corporate Blog

Five ways cloud tech can help river cruise lines exploit rising demand

Five ways cloud tech can help river cruise lines exploit rising demand

River cruises are currently a hot trend, experiencing unprecedented growth fueled by a growing number of vacationers preferring smaller ships with fewer people onboard. The flexibility to deboard more often is another highly valued characteristic. However, river cruises contain complex itineraries with multiple ports, more destination or land-based programs and must cater to varied first- and last-mile needs of its niche clientele. So, are river cruise lines leveraging the latest technology to reach a wider demographic and enticing river cruise enthusiasts and first-timers alike, with a differ...

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The journey to delivering customer value with modern retailing based on offers and orders

The journey to delivering customer value with modern retailing based on offers and orders

This is the first blog in a three-part series. Part two will investigate the creation of personalised and relevant offers for your customers and part three will address how order management can improve retailing effectiveness. Historically, airlines viewed themselves as sellers of seats, which led to a commercial model primarily focused on the base product and its associated pricing. The accepted frame of reference was: "I have seats to sell - how do I sell as many as possible through as many distribution channels as possible, and how do I maximise my revenue in so doing?" This "seat-centric" ...

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Yvonne Lunsong, Director of Sales, IBS Software, based in Singapore

Yvonne Lunsong, Director of Sales, IBS Software, based in Singapore

Hello Yvonne, tell us a bit about your role  My role is to drive sales for Software-as-a-Service solutions (SaaS), primarily in the aviation and energy resources & logistics industries. Broadly, the role involves developing and executing sales strategies to secure new business, nurture existing relationships and expand the IBS footprint in the various geographic markets and business verticals. What drew you to IBS Software?  I joined IBS Software in 2017 as the first employee based in Singapore. The company already had several well-established airline customers in Asia Pacific; w...

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Why Indonesia is an aviation market to watch in 2022

Why Indonesia is an aviation market to watch in 2022

Indonesia has been one of the world's most colorful and fastest growing aviation markets since the turn of the century. But despite its massive size and immense potential it has generally been underappreciated or overlooked. The pandemic has decimated all aviation markets, but Indonesia has particularly been impacted. Domestic traffic has so far struggled to recover due to multiple waves of COVID-19 cases, a slow vaccination rollout and some of the world's tightest domestic travel restrictions. International borders have remained closed, leading to miniscule international traffic volumes and v...

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Building a “future-ready” supply chain for energy and resources logistics

Building a “future-ready” supply chain for energy and resources logistics

As we look towards the "new normal" as a sign of recovery from the pandemic, a key question we need to ask ourselves is: what does - or will - the "new normal" look like? At IBS Software, we think that "future-ready" supply chains and logistics for upstream energy and resources will display the following characteristics: Collaborative ecosystems Lack of collaboration between interdependent internal and external functions have caused longstanding operational inefficiencies and cost overruns that make supply chains vulnerable to large-scale disruptions. For an oil, gas, or energy operator, with ...

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