Corporate Blog

What lessons would you give your younger self? We asked Radhesh Menon, VP & Head of Strategy & Product Management, Cargo Logistics Solutions at IBS Software to share his thoughts. Pursue happiness Seek joy in your daily life. You'll find it by exploring your strengths, interests, and new opportunities. Be brave Don't overthink it when it comes to seizing new opportunities or challenges.  New experiences will bring to light hidden abilities and strengths. Ask strategic questions When tackling a new venture, the most important question is WHY.  Get to the WHAT, HOW and WHEN onl...

Technology, as is the case of every other industry, has led to a complete revolution in how air cargo businesses operate, and this shift has just started. Radhesh R Menon, VP & Head of Strategy & Product Management, CLS, at IBS Software helps us understand how airfreight technology is shaping the future of the industry and the latest air cargo technology trends  How do you envision digitalization transforming the cargo industry, going forward? Digitization has become a way of life in today's business landscape, which has transformed the way many traditional industries such as bank...

Businesses can't operate and triumph on their own. Success is built upon collaboration within a broader stakeholder and partner ecosystem. While many industries have adopted digital technologies to drive deeper collaboration, innovation, efficiency, and business models, the air cargo industry has been remarkably slow to do so. Fragmented legacy systems, outdated industry standards, and manual (even paper-based!) processes permeate air cargo. Within this context, real-time tracking of shipment statuses and service fulfilment reporting is impossible for airlines, ground handlers, and end-custome...

In Ashok Rajan's blog wrapping up the 2021 IBS Cargo Forum's first session, he highlighted how increased stakeholder collaboration, innovation, agility, and digitalization are key priorities in air cargo. During the event's third session on Wednesday, we looked at these priorities in more detail with our customer community. While air cargo embarks many stakeholders across the value chain, and digital transformation needs to permeate throughout, cargo operations are the heart and soul of the industry. This is where "the customer promise" is realized through service execution and the physical sh...

Implementing mission-critical software for one of the largest airlines in the world is both an opportunity and a challenge. The complexity and sheer size of a carrier like American Airlines make any project exciting and intricate at the same time. When we teamed up for the iCargo implementation a couple of years ago, we knew that we had a significant undertaking ahead of us! Working hand in hand with American Airlines, we were able to free our customer from the 91 disparate cargo systems they had relied on to date for their business. Now, American Airlines ´cargo business runs on a single, end...