Connecting airlines, airports, hotels, and travelers for seamless disruption management

Connecting airlines, airports, hotels, and travelers for seamless disruption management
You're all set to go on your trip only to arrive at the airport to find out that your flight has been delayed, or even worse – canceled! Whether that affects getting to a business meeting on time or enjoying a vacation, disruptions are a huge source of frustration for travelers and stress for airline staff. Regardless of the reason, wouldn´t you expect a swift and holistic response to the problem? Before the pandemic, irregular operations (IROPS) cost around US$60 billion for airlines every year. But financial indicators and customer impact aren´t the only factors at play when a disruption str...
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Even the most experienced airline operations controller can miss tell-tale signs of an ongoing disruption

Even the most experienced airline operations controller can miss tell-tale signs of an ongoing disruption
Disruptions and irregular operations probably happened more often than airlines would have liked prior to the pandemic. But disruption management suddenly became the norm, rather than the exception, once COVID-19 struck. "Time is money" and there are few instances when the saying rings louder than in airline operations. Every Aircraft, Crew, Maintenance, and Insurance (ACMI) minute costs US$100-120 on average, highlighting the importance of dealing with irregular operations swiftly in an environment already characterized by thin margins. In "normal" circumstances, industry sources estimate tha...
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How the pandemic transformed the airline operations and crew scheduling workplace

Airline Operation Control Center
If, during the pre-Covid times, passengers were taken on a guided tour of an airline's Operations Control Center (OCC), they would have seen rows and rows of computers and operations specialists, handling huge data banks. The OCCs ensure seamless communication and collaborative decision making between multiple stakeholders for an airline's entire flight operations covering flight tracking and crew scheduling, maintenance planning and dispatch. The OCCs provide centralized real-time operational control, helping the airlines overcome data integration challenges and avoid the bottlenecks in the e...
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VOPS 2020 – The Virtual Connect

VOPS 2020 – The Virtual Connect
OPS 2020 started in Dubai in 2017 with a vision to have a forum for key industry players in Aviation Operations to exchange views about their daily challenges. In 2018 we met in Miami and then Berlin in 2019. This year we are going global; OPS 2020 is going to be hosted from around the world – including Bangkok, Singapore, Istanbul, Stockholm, Frankfurt, London, Trivandrum, Berlin, Sydney, Cape Town, Mauritius, Mumbai, Memphis, Montreal – you name it, we are there. With Covid-19 impacting the world and the related travel restrictions, combined with reductions in discretionary spend, it is not ...
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Still sending low-resolution digital photos at GPRS/Edge speed? It is 2020!!

Still sending low-resolution digital photos at GPRS/Edge speed? It is 2020!!
Way back in September 2007, I had traveled to the USA to visit my friend Ted. As part of travel gear, I carried four different devices - a Motorola V60 cellphone, a Canon digital camera, a Garmin navigation system and a PSP portable - plus cable, chargers and batteries.  Mobile Communication Standards and the Process in 2007 ​ Back in 2007, the mode of mobile communication was GPRS and the maximum size of digital pictures was 3.2 MP. The process of sending a photo from USA during my stay there, to family and friends was as follows:Take the picture with the Canon digital cameraCo...
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