No, I don't want a room in this hotel. The owner and I disagree politically. by Author Traditionally, hoteliers have always considered location, quality of guest experience and price points to be the key factors for driving demand. But now, it appears that guests are making a political statement through their choice of hotels. Sadly, not everything contributing to this choice would fall under the control of the hotel, which means prevention of such adversity is often impossible. A recent, extreme example comes from New York, and it grabbed headlines all over the USA. The hotel-condo hybrid, wh...
"It's complicated" - a hotel may say when asked about its relationship with OTAs and bed banks. Nearly half of all hotel inventory sales online happen through OTAs and wholesalers, and that share is growing, although direct bookings continue to be attractive for hotel brands in search of greater margins. In his recent interview with CNBC, Mark Okerstrom, the CEO of Expedia, highlighted that diversity and size of inventory is a key part of his strategy for the future. "We've built an incredible platform for customers to come and look at all of the properties. We've got 1050 properties in New Yo...