Corporate Blog

Enabling Artificial Intelligence (AI) in business - A guide for airlines

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The digital transformation wave is reshaping the airline passenger experience like never before. Airlines are investing heavily to harness maximum value from the vast swathes of data available, using a plethora of technologies available today. Among these, Artificial Intelligence (AI) is drawing significant attention. However, incorporating AI into mainstream customer facing operations is not easy. It requires a planned and strategic approach to help unlock the potential that lies beneath. Successful AI implementations often follow a 3-step approach comprising of: Discovery Implementation Oper...

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