Cargo Operations: Going Mobile
Today, mobile technology has ensured that business in every industry will face significant changes in how they operate and provide services to their customers. Major multinational companies from retailers to fast food providersare being forced to take a serious look at how mobile technology can improve customer experience and streamline supply chains. At the same time, a combination of changing industry regulations, razor thin margins and tough competition is forcing many air cargo enterprises to reengineer their existing business practices. It is only through the maximum usage of next generation IT Solutions that the cargo industry can meet the challenges of an increasingly challenging business environment.
With the advent of mobile applications and the increasingly favorable disposition of customers towards mobile technology, and due to the increasing availability and ease of performing software upgrades, mobile devices seem to be the most likely candidate for driving inevitable change.
As mobile technology continues to reshape and improve industries, it is essential for cargo providers to become sleeker and more agile by way of increased automation and mobile apps. Falling behind will mean the loss of a tremendous opportunity to revolutionize the cargo delivery process. Even worse, failing to capitalize on the potential of mobile enablement will open large cargo providers to serious disruption from smaller and more forward thinking companies.
In this white paper, written by Naveen Jacob from IBS Software, a clear path is set for the coming synthesis of mobile technology and airport cargo operations. Download this paper below to see how your business can deploy cutting edge applications to vastly improve both efficiency and customer satisfaction.