How ‘Open’ is your innovation strategy?

​"The world is changing very fast. Big will not beat small anymore. It will be the fast beating the slow" - Rupert MurdochFor years, the secret sauce for driving innovation in firms has been to hire the best and invest heavily in R&D. Not only were companies able to discover the best ideas with the brightest talent, but they were also able to market and protect these ideas and in turn reinvest to keep the wheel turning. Has this scenario changed today though? Challenging R&D environments, mounting costs and competitive pressures are driving companies to reconsider their innovation...
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Global travel & transportation networks on a shared platform

With a variety of travel options to compare from multiple providers, booking through the travel websites has always been a wonderful user experience. Key to this user experience is attributed to the GDS networks – the platform where airlines, hotels, cruises and automobile rental companies seamlessly interact over the internet to provide details (availability & fare) and accept bookings from travel management companies, online travel agents and large corporations. While there is so much advancement made in the 'booking and distribution' aspects of GDS (richer content, bundled & un...
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Unlocking the digital traveler

From chatbots, smart luggage options, beacons to virtual assistants... travelers today have more research and booking options at their fingertips than ever before. They're looking for more information and expect it to be at their fingertips to help guide them in their decision making process. As the era of the digital traveler takes on, the industry needs to be prepared in keeping pace with offering its users the always-connected experience.Here we've compiled some of the latest trends we believe will drive the growth in technology in turn dominating digital experiences for today's traveler:En...
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A Tête-à-tête with the CEO

We recently caught up with Rajiv Shah, CEO, IBS Software Services, and talked about IBS' recent wins, innovation and industry trends. Following are the excerpts from the interview.Francis Wilson: Rajiv, thank you for taking the time to speak with me. I would like to start with IBS Software's recent successes and competitiveness in the global marketplace. Specifically, in light of IBS Software's recent deals with key tour and cruise operators like Hurtigruten and Celestyal Cruises, it is apparent that IBS Software is capable of competing with companies from around the world. As an Indian compan...
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Loyalty programs for LCCs...think beyond low fares

Loyalty programs are emerging as a maxim rather than a mere choice for Low Cost Carriers (LCCs)January 1, 1914 was the New Year that permanently changed the way we travel. The St. Petersburg – Tampa Airboat Line operated the first ever commercial flight carrying its lone passenger Abram C Pheil on a 23 minute journey between the two ports. 100 years down the line, commercial aviation has an annual economic footprint of $ 9.2 trillion (IATA, passenger and cargo), provides 58 million jobs and is nothing less than a life line to 7 billion people across the globe. Over the time the civil avia...
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