Corporate Blog

Algorithms are often the first thing that comes to mind when mentioning AI. While they're a vital part of the equation, they're not the hardest part. Building an algorithm is relatively straightforward today, with readily available off-the-shelf solutions and tools. The real challenge - and opportunity - lies in everything that surrounds the algorithm: the data, the systems, and the cultural shift needed to fully realize AI's potential. For loyalty in the travel industry, AI presents an unprecedented opportunity to reimagine customer engagement. But, success depends on a broader vision of what...

Efficient ground handling operations are a crucial driver of profitability in the air cargo industry. But with so many stakeholders, activities, and systems across supply chains, streamlining critical processes is vital to managing and tracking cargo accurately at each step of the shipment lifecycle. The following three levers can help you improve and accelerate your cargo handling operations and boost SLA fulfillment.  1. Digitalization Comprehensive digital capabilities for end-to-end export, import, and transshipment operations are the cornerstone of modern cargo handling. Real-ti...

With the growing demand for personalized, seamless travel experiences come new opportunities for airlines to generate significant revenue from air and non-air content. But, transitioning to customer-centric retail doesn´t come without its challenges. It requires a fundamental reset of traditional airline technology, processes, mindsets, and organizational designs. In my last blog, I explained why an Order Management System is the lynchpin of modern airline retailing, simplifying critical operations. Of course, many components and systems contribute to the industry´s transition to an Offer-Orde...

In our latest Women in Tech blog, we meet Kanchana Chitra, based in Chennai, India. As Company Secretary and Head of Corporate Affairs, she has been an integral part of IBS Software's journey for over a decade. Read on to discover her inspiring story and invaluable advice for aspiring women in tech.  Hello Kanchana, what attracted you to joining IBS Software? The appeal was the opportunity to lead compliance and corporate affairs across 15+ jurisdictions, combined with exposure to global regulations. Describe your role and what you find most exciting As the Company Secretary and Head of C...

Aircraft tail assignment is a critical process contributing to optimal resource utilization, operational reliability, customer service consistency, and regulatory compliance. Yet, Operations Planners know how challenging optimizing tail allocations can be given the sheer scale of the problem, the need to balance numerous complex criteria, and rapidly changing operating conditions, especially during disruptions. As different operational scenarios unfold, operations teams must adapt quickly, balancing and prioritizing different factors depending on each situation. However, traditional technologi...