Corporate Blog

Insider Travel Tips and Recommendations You'll Want to Bookmark In this edition of My Travel Notes, Rich Thompson, travel savvy and always on the move, shares his favourite airports, top hotels, go-to getaways, and great perks that make every journey better. A few things worth taking notes on!  Which airport has recently impressed you and why? Bangalore Airport, International Terminal 2. It's incredibly eco-friendly with bamboo and wood accents, plus lots of lush greenery and flowers. It's beautiful and very relaxing. Share your top hotels Marriott County Hall in London. The combination o...

Innovation is at the core of IBS Software and fundamental to our vision and mission; for our employees, it's a personal pursuit too. In the latest of this 'Innovation & Me' blog series, Gunalan M K, Lead Technical Architect, Customer Success for Aviation Operations Solutions, shares his perspectives on innovation.  Where do you find creative inspiration? Creative inspiration is all around us, from the delicate complexity of a spider's web to the seamless efficiency of Mumbai's dabbawallas. The key is to observe, interpret, and apply these insights meaningfully in both our personal and...

With traditional revenue streams delivering thin margins for airlines, loyalty isn't just a retention tactic – it's a revenue growth engine. In addition to enhancing proven practices, technology's fast-paced evolution unlocks innovative loyalty strategies previously overlooked due to technical constraints. Let's explore three major growth opportunities shaping the future of loyalty and the modern technology capabilities that make them scalable, secure, and profitable.  1. Credit card partnerships: turning everyday spend into high-yield loyalty Co-branded credit cards have long been a reve...

Crew management is no longer just about operational efficiency. With airlines facing rising attrition and workforce shortages, crew satisfaction is mission-critical. The good news? AI is primed to deliver tangible improvements across both areas.  Using AI to boost the crew experience Fairer, more flexible rosters AI-enhanced rostering systems balance efficiency with crew wellbeing. They take into account personal preferences (like preferred shifts or base assignments) and validate seniority rules more effectively than manual methods. Advanced models, including Pareto Efficiency frameworks...

A Few Pages from Cecilia Parola's Notes on Travel, Holidays, and the Latest in Loyalty Tech Our travel-savvy colleague Cecilia Parola joins us for another edition of My Travel Notes to talk about a journey that transformed her, her holiday strategy, and her perspective on the latest in loyalty tech. Make sure to take notes!  How do you pass the time inflight? I tend to get easily bored, so my routine includes everything: snacks, books, playlist and movies! But I always find time for a little sky-high meditation, especially when the view outside is crystal clear. Tell us about a keynote sp...