Madhu V Nair

Airline staff travel: Countering unpredictability and the domino effect - Part 2

The immediate focus of any employee travel system should be on bringing greater visibility in securing seat(s), as well as providing the user with the means to resolve any unfortunate outcomes, such as being denied a seat, in the most efficient way possible. by Author Having explored the predictability problem in the first part of this blog series, let us now explore the other two crucial aspects of airline staff travel management.  Enabling better reaction speeds for corrective action When the domino effect is set off by a last minute non-availability of seats on the flight for the ...
Read More
Madhu V Nair

Airline staff travel: Countering unpredictability and the domino effect - Part 1

Discounted or free travel privileges of airline employees (and their travel nominees) come with a significant caveat – the tickets are mostly on a 'space available' basis and therefore not confirmed until just before flight closure, and a full fare paying passenger will always be assigned a higher priority when it comes to limited availability of seats. This is because the seat availability information is known only at the last moment, and in high traffic situations the uncertainty can escalate to frustration for the airline employee or their nominee(s) who hopes to travel.   Read more: G...
Read More
Daniel Stecher

Airline crew shortages: Key reasons and the solution - Part 2

While there is quite some consensus on what constitutes the ideal airline operations management platform – one that is capable of reducing/eliminating the airline's crew rostering issues, there is greater diversity in what the current platforms on the market are offering. It makes sense therefore to list down what may be considered as ideal for airline operations management. Click here for a recap of the key reasons for airline crew shortages So here are the key enabling features of the ideal platform:  1.  Situational Awareness Window ​ This is a new operational paradigm whereby Ope...
Read More
Daniel Stecher

Airline crew shortages: Key reasons and the solution - Part 1

When passengers complain to airline staff about delays to their flight, they don't realize the irony of the situation. A crew member in full uniform, who is seemingly on active duty and apparently ready to fly, in some cases is not getting paid for their time until the doors close and the aircraft taxis out from the gate. For many crew their effective paid duty period ends once the flight is parked at the gate at the destination airport and the doors are open for the passengers to disembark. Sometimes an airline crew is part of the reason for delay/cancellation of a flight – such as when they ...
Read More
Radhesh R Menon

Three cargo products desperate for better platform integration

The propensity of high value cargo to take to the air, rather than other channels, is influenced primarily by one single factor - speed and secondly, reliability. But this also places great demands on maintaining the security and integrity of the shipment, which is a key driver for the modernization currently happening as well as envisioned for the future in the air cargo supply chain. IATA has declared a commitment to "deliver enhanced value for the industry by driving a safe, secure, profitable and sustainable air cargo supply chain". IATA has formally identified unregulated supply chain par...
Read More