Boosting air freight revenues and value through personalization

Boosting air freight revenues and value through personalization
While online retailers are digital transformation trailblazers, industries like cargo have been slow adopters. Yet, no matter how far ahead or behind the digital journey, the pandemic demonstrated how important modern technology is for business management and resilience. And this has been a catalyst for technological evolution in air freight. Platform booking solutions have been one of the greatest benefactors of air freight's digital evolution. While steps have been made to modernize air freight commerce and bookings, personalization is going to be the big step change in this space. Why are p...
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Getting the most out of optimizers for airline crew planning, operational efficiency, and cost reduction

Getting the most out optimizers for airline crew planning, operational efficiency, and cost reduction
Optimizers are every strategist's best friend when it comes to operational planning. For crew planning, optimizers help us make data-driven decisions by analyzing how different scenarios impact operational efficiency and costs. Optimizers help assess business performance over short, medium, and long-term horizons. The end objective is to establish concrete plans that address airline business needs and optimize efficiency and costs while adhering to strict industry regulations. But to optimize airline operations, we need to conduct a situational assessment first to establish the right prioritie...
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Driving forces accelerating recovery and shaping the future of energy and resources logistics

Driving forces accelerating recovery and shaping the future of energy and resources logistics
Logistics and supply chain activities in the upstream energy and resources industry are slowly recovering. Yet, the pandemic revealed just how much the industry needs to transform, both in terms of technology and working practices. Building on our roadmap to Covid-19 recovery, let´s explore what has changed in our industry and how the driving forces behind those changes can accelerate recovery and build resilience for the future. How the pandemic reshaped energy and resources logistics While the pandemic accelerated transformation on many fronts, five stand out for logistics and supply chain i...
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Is your airline's loyalty platform holding you back?

Is your airline´s loyalty platform holding you back?
Airline loyalty programs are a prime asset for developing deeper engagement with members and packaging personalized offers. Yet, in too many customer conversations, including my former experience at AAdvantage, the topic of inflexible loyalty platforms comes up. Airline loyalty teams have fantastic ideas but often can't launch them to market either because their technology doesn´t support their ideas or the time and cost it would take to develop and adapt systems is prohibitive. Just as bad – launching watered-down versions of potentially great products or services because of technological lim...
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Innovative applications of artificial intelligence in software testing

Innovative applications of artificial intelligence in software testing
As artificial intelligence (AI) evolves, the scope of its applications continuously increases. Many state-of-the-art features like intelligent voice assistants, chatbots, and optical recognition are already part of our daily life. So much so, that many take these for granted. Similar developments are happening in the software development life cycle (SDLC). Innovation in this area is spreading fast and as new AI capabilities mature, these features will become normalized working practices moving forward. Breaking the SDLC down, the testing phase emerges as an immediate candidate where AI can hav...
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