Daniel Stecher

Airline operations: What should replace the legacy systems?

As was explored in the previous blog post in the series, obsolete legacy systems are usually the result of a dangerously myopic IT strategy. Overcoming the heavy cost implications of migrating away from legacy systems could begin with looking at a cloud based approach. But that is only the first piece of the entire structure; it is critical for the new age platform to recognize and have the capacity to enable certain principles that are inherent for the business practices we can foresee for the next generation. BBC Capital recently published an analysis of such decisions [to persist with legac...
Read More
Daniel Stecher

Legacy systems: Why do we still tolerate them in airline ops?

It is estimated that airline disruptions cause losses of $60 billion each year on a global scale. As per the latest Air Travel Consumer Report published by the United States Office of Aviation Enforcement and Proceedings, over 20% of all flights in all US airports experienced delays in the time period covered (May 2018). A good 7% of these are attributed to late arriving aircraft, while another 5% are due to factors which are within the airline's control. But apart from the compelling statistics, real world examples continue to showcase the importance of investing in a reliable operations mana...
Read More
Madhu V Nair

Airline staff travel: Countering unpredictability and the domino effect - Part 2

The immediate focus of any employee travel system should be on bringing greater visibility in securing seat(s), as well as providing the user with the means to resolve any unfortunate outcomes, such as being denied a seat, in the most efficient way possible. by Author Having explored the predictability problem in the first part of this blog series, let us now explore the other two crucial aspects of airline staff travel management.  Enabling better reaction speeds for corrective action When the domino effect is set off by a last minute non-availability of seats on the flight for the ...
Read More
Madhu V Nair

Airline staff travel: Countering unpredictability and the domino effect - Part 1

Discounted or free travel privileges of airline employees (and their travel nominees) come with a significant caveat – the tickets are mostly on a 'space available' basis and therefore not confirmed until just before flight closure, and a full fare paying passenger will always be assigned a higher priority when it comes to limited availability of seats. This is because the seat availability information is known only at the last moment, and in high traffic situations the uncertainty can escalate to frustration for the airline employee or their nominee(s) who hopes to travel.   Read more: G...
Read More
Daniel Stecher

Airline crew shortages: Key reasons and the solution - Part 2

While there is quite some consensus on what constitutes the ideal airline operations management platform – one that is capable of reducing/eliminating the airline's crew rostering issues, there is greater diversity in what the current platforms on the market are offering. It makes sense therefore to list down what may be considered as ideal for airline operations management. Click here for a recap of the key reasons for airline crew shortages So here are the key enabling features of the ideal platform:  1.  Situational Awareness Window ​ This is a new operational paradigm whereby Ope...
Read More