Corporate Blog

Challenges and Trends Of Aviation In Brazil

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Over the past two months, I've had the pleasure of engaging in a challenging project proposed by IBS Software, a leading company in SaaS solutions for the aviation, cruise and hospitality industries. I interviewed some of the most important players in Brazilian aviation to produce an comprehensive view of the sector, bringing to light the challenges and opportunities of this important industry of the Brazilian economy. There were more than 30 interviews, and that was how the report – Challenges and Trends in Aviation in Brazil - was born, presenting the current aviation industry agenda and und...

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Mridula Vattathara Phinoo, Lead Test Analyst, Consulting and Digital Transformation team, IBS Software, Cochin, India

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Hello Mridula, tell us about your role and what you enjoy I'm a lead test analyst, working on member portals for airline loyalty programs. We test applications before delivery of products to clients. I enjoy finding and analysing issues and providing ideas for improvement, contributing towards delivering a quality product. I get to collaborate with smart, interesting, and passionate people at every level in the organization. Ultimately, I enjoy my role not just because I love what I do, but also because I am part of a dream team which is almost like my extended family.  How did you get st...

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Four trends shaping airline loyalty program expectations and success

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Spurred by a rapidly changing digital landscape and dynamic market context, expectations from loyalty programs have changed for both business and leisure travelers. While loyalty played a crucial role helping airlines weather the pandemic, what new realities should airlines consider to fulfill member expectations moving forward? Let's explore four key trends that are shaping airline loyalty today and into the near future.  1. Traveler and staff empowerment It's no secret that in the early days of the pandemic airlines and travelers experienced a high degree of friction managing massi...

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Tackling Supply Chain Disruptions & Improving operational efficiencies of terminal operations by future-proofing Cargo Management System

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Keeping the core product updated to ensure that it is able to scale up & support the changing industry trends is key to extending the product life of any solution. Naveen Jacob, Lead Product Manager – Cargo & Logistics shares his view on what are the major focus areas in the air cargo space, and how the leading product in the area – iCargo is gearing up to meet these changes,  What do you foresee as some of the major thrust areas, which will need to be focussed on from an air cargo product perspective? Though historically ships move more cargo than flights, airfreight is much fast...

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Significance of Data & Analytics in Airline Cargo Management

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Data and analytics have opened avenues for more efficient business operations and digital innovations. This allows businesses to identify and prepare for future contingencies by understanding customer preferences and market trends. Padmaja, Lead Product Manager - Cargo & Logistics Solutions at IBS Software, discusses how data is being used in the air freight industry and the challenges in adopting data analytics, as well as what the future holds.  1. In this era of Digitalization, data & analytics play a vital role in digital transformation. How do you envisage these technolo...

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